Runbooks
Organizing, then running, a series of steps in a customer environment no longer requires manual coordination.
Runbooks are how software vendors encode steps to upgrade and troubleshoot a customer environment.
Not only does this save engineers the time of running through an unfamiliar flow, but creates reliable paths to operate the most important customer environments with the least tolerance for issues. See the docs for more .
Enterprise Software deployed to customer environments requires keeping track of what needs to be applied to which install. We now support it out of the box.
Another common use case - cloud-specific dependencies.
Use Toggleable Components to specify what is needed for customers on AWS, GCP, and Azure. See the docs for more .
Spotlight - Common Vendor Questions
We cover everything we hear from Vendors as they design their BYOC deployed product - from security and networking questions to the operational realities of operating software without direct access to a customer environment. See the blog here .
BYOC in the Community
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