Nuon makes it easy to package up your application as-is and deploy it to a customer’s own AWS, GCP, or Azure account.
Then, Day-2, when you get an urgent message from a high-paying customer in a regulated space: “Your product isn’t working…”
Before today, you might solve this by carefully documenting runbooks where you manually ask the customer for temporary elevated access, maybe even telling the customer to run commands in the shell. It’s error-prone, and a bad experience for Vendors and Enterprises, so we fixed it with Runbooks ( skip to the docs ).
You and your customer can set up a runbook before a problem happens, to document how you’ll provide white glove support without violating their compliance requirement. Runbooks bundle together Nuon primitives Actions and Operation Roles , and you can make them accessible with all the relevant information for your specific needs with programmable READMEs .
And, of course, you can invoke Runbooks directly from Nuon’s CLI:
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